- About Us
SureBack™ FAQs and Default Retention Policy
Q: Where is my data stored?
Q: How many days back does data go?
A: Default 7 Days.
Q: How accessible are individual files in the offsite Data Center? -
A: If the data you need falls within the 7 day retention period, a recall of that data can be completed immediately via your web portal with your assigned credentials
SureTech.com Standard backup procedure
Incremental Daily Backups – Conducted nightly (Monday-Friday). Any changes to files are retained for 7 days.
The following chart shows the frequency and retention period for each of the backups taken.
|Full Seed Backup||
|Life of the subscription|
|Changes to data kept default 7 days|
WEB PORTAL FOR CLIENT ACCESS http://sureback2.suretech.com:8082/