Sections:Help

Our team is here to help

We make it easy to get support for any aspect of your IT with just one email or phone call.

Our primary hours are work day hours, with premium support available after hours. 

The easiest way to get support is to email us at:

 

This email address is hidden from email harvesters via JavaScript
8 am – 6 pm M-F
Business Hours
After Hours
Premium Emergency Response Offered

 

For Level 1 help desk during business hours, as well as for emergencies at any time, please phone us toll free at:

 

800-882-8701
Ext. 3
Ext. 1
Ext. 9
Level 1 HelpDesk
(subscribers only)
Unlimited basic technical support such as MS Word or Excel help, email questions, printer access issues, etc.
Level 2 HelpDesk
New computers, hardware issues, new email accounts, remote access, and Macintosh support, etc.
24x7 Emergency
Premium response times for any support request that is a mission critical issue.

 
  

Remember you can login to your email from any internet connection at http://outlook.suretech.com

>Our FAQs page also offers additional information. 

 

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