The iPad Weightless Desktop
The iPad just unveiled by Apple offers incredible new potential for the mobile office. While it's being touted for it's video/music/gaming possibilities - we see huge potential for the business realm.
Apple Aluminum Wireless Keyboard 2.0
Small Is Beautiful
I tend to like to write on my keyboard on my lap or on a lap bench...
Windows 7 Will Help You Forget Vista
We are excited by the reviews that Windows 7 is receiving and the great benefits this will bring to our customers. We've been trying it out ourselves and the stability and integrated Office Suite features it brings are exciting. This article sums up the software nicely.
October 8, ...Outlook Best Practices
Outlook Best Practices
Avoid uncessaray slow usage and Outlook crashes by making sure your system is running as optimally as possible.
The MSExchangeTeam.com offers great advice on optimizing performance. Here is a brief overview. Please click here to see the full article:
- It's the item count not the size that matters - having a large number of items in a folder will mean that operations in that folder will take longer (so long that it may seem like Outlook has crashed since it seems frozen).
- Performance is largely influenced by the number of items in the "critical path folders": Calendar, Contacts, Inbox, and Sent Item folder
- The MS Exchange Team recommends no more than about 2500-5000 messages in any of the critical path folders. If you have more than 5,000 messages in your inbox, for example, you can have unpredictable results depending on how you use Outlook.
- Other folders can handle having larger numbers of items without having a broad impact on the user experience. Create sub-folders to store older messages. You can search easily still and improve optimization! If you would like advice or help on how to use sub-folders we are happy to help. Just email or call our HelpDesk and a technician will be happy to work with you.
- If you are ever experiencing issues using Outlook on your local desktop, please use https://outlook.suretech.com (NOTE the domain is https and no www after that) but be sure to save your work often, because if you lose your internet connection your window will not save your work on Outlook Web Access.
As always, if you have any questions or need support please drop us a line at This email address is hidden from email harvesters via JavaScript
- The Solutions Team
Virus Removal Guidelines
Virus Removal Guidelines Overview Not all viruses are easily removed Sometimes a machine is infect to the point where a reinstall is necessary A good timeline tool is if it takes more than 1.5 hrs. or 2hrs with scanning it is time to escalate activity to plan ...WebDrive MAC client settings
Please check the following settings in your site profile and make any updates necessary: on the MacFUSE options tab 1) Set the MacFUSE timeout to be 300 seconds. This is the amount of Time that Finder will wait for a response from WebDrive (and thus the remote IIS server) before ...SureDesk™ Care & Feeding
The SureDesk™ is a Work in Progress
Computers are not quite like TVs - when you turn them on, you actually intaract with your computer in many ways. This takes some training, both for the computer and for you.
For our part the SureDesk™ is a balancing act to find ...Setting up Microsoft Entourage 2008 for use with SureMail
Setting up Microsoft Entourage 2008 for use with SureMail
Introduction
Entourage 2008 provides a number of cosmetic and functional upgrades to Entourage 2004, but in terms of setting it up to connect with your SureMail Exchange mailboxes, there is very little difference. These instructions show you how to ...Exchange ActiveSync: Windows Moble 6.0 Setup
Wireless setup of Exchange ActiveSync: Windows Mobile 6.0 Standard
Pre-requisites for wireless setup
You will need the following items to get started:
- Thoughtbus mailbox
- Active Internet connection to Windows Mobile Smartphone
Wireless ActiveSync setup
Ensure that your wireless device is in ...Setting Up SureMail With Entourage 2008
Setting up Microsoft Entourage 2008 for use with Thoughtbus
Introduction
Entourage 2008 provides a number of cosmetic and functional upgrades to Entourage 2004, but in terms of setting it up to connect with your SureMail Exchange mailboxes, there is very little difference. These instructions show you how to ...Customer Support
Our team is here to help We make it easy to get support for any aspect of your IT with just one email or phone call. Our primary hours are work day hours, with premium support available after hours. The easiest way to get support is to email us ...How to Install IT Reach
1. Go to https://secure.logmein.com/ and log in. 2. Click on "Installation Links" on the side bar 3. In the Installation Links page select the appropriate installation link. If the installation you want is not there contact your manager. 4. Copy and paste the installation ...Invitation To The SureNetwork™ Assessment Program Survey
Survey Overview
Methodology
The Sure Network™ Assessment Program (SNAP) is an analytical process and interactive workshop that helps Provider and Client to collaboratively define and evaluate a Provider engagement process. The survey and report allow Provider to assess Client current processes, methods, infrastructure, goals and objectives and to understand Client’s business drivers. The survey and report also allow Client to asses Provider working services practice and methods.
SureNetwork™ Assessment Program Survey
The SureTech.com SureNetwork™ Assessment Program
Your first step towards solutions that are:
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How do I change my SureFiles™ Password?
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You can now automatically submit a request to change your SureFiles™ password. Your password is not changed automatically. We will send you an email when your password has been successfully changed.
1. To change your password, connect to at least one of your shared drives.
2. Then click this ...Mapping your SureFiles Drives
After successfully configuring your secure conection to SureFiles™, you may now map your shared drives. You accomplish by following the steps below.
I. Ensure that you are securly connected to SureFiles™
Before you begin insure your Secure Connection to SureFiles is connected. To determine your connection is ...Getting Started With SureFiles
I. Setting up you secure connection to SureFiles
1. Click this link to download the Citrix VPN plugin.
2. Enter your User Name and Password* and clck the "Log On".
3. On the next page select click the lock icon. This will begin the installiation process.
...How do I set up my IMAP Email Configuration?
The following are steps to configure your IMAP email account with SureTech.com.
Setting up your IMAP Account with Outlook 2007
1. Open Outlook and Select Tools->Account Settings from the main menu.
2. Select "New" from the "Account Settings" window.
3. In the new "Add New ...Configure iPhone for SureMail
Setting up the iPhone using Exchange ActiveSync
(iPhone firmware v. 2.0 only)
Introduction
This procedure walks through configuring an iPhone for synchronization with your SureMail mailbox via Exchange ActiveSync.
ActiveSync will wirelessly synchronize your mail folders, your contacts, and your calendar with your iPhone.
Note that ...Configure Outlook 2007 with SureMail
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Note: Screenshots are from Windows Vista, but the procedure is the same for Vista and XP
Part 1 - Creating a new Profile
1. Click the Start button choose “Control Panel”, and on the left-hand pane, click “Classic View”. Then choose “Mail” from the list of ...
