How do I change my SureFiles™ Password?

How do I change my SureFiles™ Password?You can now automatically submit a request to change your SureFiles™ password. Your password is not changed automatically. We will send you an email when your password has been successfully changed.   1.  To change your password, connect to at least one of your shared drives.   2.  Then click this ...

How do I set up my IMAP Email Configuration?

How do I set up my IMAP Email Configuration?The following are steps to configure your IMAP email account with SureTech.com. Setting up your IMAP Account with Outlook 2007   1.  Open Outlook and Select Tools->Account Settings from the main menu. 2.  Select "New" from the "Account Settings" window.     3.  In the new "Add New ...

Benefits of NAS in the SMB

THE EVOLVING SMB Contrary to common assumptions, SMBs have many of the same technology needs as larger organizations albeit on a smaller scale. Fundamentally, they need to share and print documents to facilitate workgroup collaboration and streamline workflow. Additionally, they need to have a system that provides data redundancy ...

Windows Domain and Workgroup Definition

A Windows Server domain is a logical group of computers running versions of the Microsoft Windows operating system that share a central directory database. This central database (known as Active Directory starting with Windows 2000[1], also referred to as NT Directory Services on Windows NT Server operating systems, or NTDS) ...

SureHealth™ Ratings

Here are our current SureHealth™ ratings. Note that the computer must full-fill the requirements in all columns in order to receive that rating.   Level Color Memory Hard disk size Hard Disk free space Security Disaster Recovery Platinum Green 4+ GB 500+GB 40%+ Firewall & AntiVirus Real-time monitoring/Certified Semi-annual snapshots ...

What's your job?

This may seem like a silly question to some, but I think it's often easy for us to forget what our job really is. I'm going to write this from the perspective of a Software Developer, but it applies equally well to all job functions. As programmers, we have often ...

Using SureFiles from a wireless connection

Using SureFiles from a wireless connectionThere are a few things to know about using SureFiles from a wireless connection. The main issue is that you are not likely to automatically get your connection to the gateway as you do when you are connected through the wire. This is because your wireless connection generally takes some time ...

How Do I Change My SMTP Port

How Do I Change My SMTP PortMany ISPs, including America Online, EarthLink, and MSN, will not allow access to an external SMTP server. This is most commonly implemented by blocking traffic to port 25, the SMTP port. If your e-mail reader supports it, you may work around this restriction by using port 2525 instead.   Outlook ...

VOIP Resources

VOIP Codec information RingCentral SNOM FAQ 1 - SNOM SIP telephones - Installation and Setup instructions FAQ 2 -

But I am an Administrator

It's annoying when the things designed to protect us just get in our way. Today I was doing some work on our file server and wanted to check out some ways to see how much disk space was being used by certain clients without having access to their folders (I'm ...

Closing a DoITSmarter HelpDesk 1 Ticket

Closing a DoITSmarter HelpDesk 1 TicketThe SureTech.com technician must close down incidents escalated from SureHelp 1 once the issue is resolved.  To close down the incident, there are three fields that must be filled out:   Additional Comments This is where the resolution should be recorded - it should be as detailed as ...

Sharing QuickBooks File between Windows and Macintosh

Sharing QuickBooks File between Windows and Macintosh  How to Share QuickBooks Data Between Mac and Windows, updated 11/4/05  •     1    How to Share QuickBooks Data Between Mac and Windows    Mac > Windows    Once you receive a .QBB file from a QuickBooks 2006 for Mac user, follow these instructions to restore the ...

SurePhones Manual

Known Issues Call conference only works with 3 way calling on hard phones.  Soft phones can reportedly handle up to 10 simultaneous calls Currently it is not possible to automatically hit dial and successfully call a number from the Caller ID list - these must be redialed manually.   Key ...

Creating an Outlook Signature

Creating an Outlook SignatureAdding a signature to your e-mails will add a professional look to your emails especially when sending corporate emails. Adding a signature to emails is the same way as in Outlook 2003, only difference is that you can add a signature using the ribbon feature in Outlook 2007.   Open ...