Author Name

SureDesk 2.0 Release Notes


5+ min read

SureDesk™ 2.0 is scheduled for release December 1, 2009

This is a major migration between facilities in different parts of the country.  We expect no interruptions, we appreciate your cooperation and patience as the transition is made at no cost to any of our existing SureDesk™ users.

New Benefits

  • Custom applications supported such as QuickBooks and AutoCad
  • Windows XP supported as will be Windows 7 when it is released
  • Our SureDesk™ 1.0 infrastructure was built on technologies built by Quest and Parallels and turned out to have performance and stability issues we could not accept.  Our new infrastructure is based on Citrix Xen Desktop and XenApps to be added in the coming months that are the environment we always wanted to use, but only recently were able to implement.  Citrix offers much more flexibility and performance and is best in class in the hosted arena.  Click here for more information about Citrix.

Fixes

  • Significantly improved stability
  • Improved screen pixilation and clarity
  • Less lag time and redraw issues

Known Issues

  • Operating system updates are no longer handled centrally so clients will be re-introduced to the "updates are ready for your computer" reminders that are common on local machines.  We expect to automate this process for all useres in the coming months, but for the time being each user will need to accept and apply updates manually.
  • Applications are now installed locally and will take up a bit more local disk space.  We may therefore need to allocate larger local hard drives at a small additional monthly cost for some users.  This will also be streamlined in the coming months as we utilize new advanced application streaming that is available with our new infrastructure.

Working at Home during the COVID Crisis

As work moves online for at least the next few months at least, we are all sharing information about how to move fully online. The following is a...

Sal Alberto Molina
min read

SureTech’s Simple Tip Sheet for Working from Home (WFH)

Tools to use at home  as you make the Work from the Office to Work from Home transition.

Sal Alberto Molina
min read

10 Ways to Boost Your WiFi

If your WiFi network isn’t performing up to your expectations, there are many things that you can do to improve the situation before you order a new...

Sal Alberto Molina
min read

Your LinkedIn or eHarmony Passwords May Be Hacked!

As if you didn't have enough to worry about, a Russian computer hacker shared a post on Wednesday bragging about his most recent conquest – 8...

Sal Alberto Molina
min read

SureDesk 3.0 Release Notes

Sal Alberto Molina
min read

SureDesk 1.0 Release Notes

Sal Alberto Molina
min read

SureDesk 2.1 Release Notes

Sal Alberto Molina
min read

SureDesk 2.0 Release Notes

Sal Alberto Molina
min read
Become a SureTech Insider and receive updates in your mailbox.